FAQ
You will find answers to our most frequently asked questions about purchasing wine from Snobs Creek Vineyard. Please note: You must be 18 years of age or over to order any wine from this site. Goods must also be signed for on delivery by a person 18 years of age or over.
Protecting your credit card privacy is our top security concern.
Snobs Creek Vineyards uses Australian hosted payment provider eWAY to deliver bulletproof online security which is managed and monitored by real people—and backed by robust PCI DSS compliance. eWAY secures all your customer and credit-card data with military-grade software and servers, and the highest level of encryption available.
Snobs Creek Vineyards accepts domestic Visa and Mastercard online, plus Australian cheques or Money Orders from Members of our Wine Club if ordering via the post.
You can arrange to have your wine delivered to any Australian address – at this stage orders cannot be taken for international delivery. Delivery is FREE for any metro area and is capped at $10 for regional areas with the minimum purchase of two cases.
Most orders are dispatched within 24 hours of submission and normally delivered within two (2) to ten (10) days to East Coast metro areas. Please allow slightly longer for delivery to country areas on the East Coast, SA, WA, Tasmania and the Northern Territory.
Keep up to date with wine news by becoming a member of our Wine Club and receive our fantastic newsletter, together with discounts and offers throughout the year. Click Here to visit our sign up page.
We ship all our Online Orders via Fastway Couriers.
Your products are insured and our delivery is guaranteed.
If you wish to inquire about whether your order has been shipped, please contact our Administration Head Office below:
Melbourne Office
160 Riversdale Road,
Box Hill South, Victoria 3128
Phone: 0426 200 075